| Ashley Baily, Accounting Assistant |  |
| Shannon Busby, Office Manager |  |
| Aric J. Cudnohosky, Database Administrator |  |
| Alison R. Deiter, Senior Accountant |  |
| Melissa Eagle, Medical Only Claims Examiner/Assistant |  |
| Kim Gannon, Claims Examiner |  |
| Bill Goldy, Membership Services Coordinator |  |
| Staci Griffin, Safety and Risk Improvement Adviser |  |
| Sara Hagan, Claims Examiner |  |
| Jeff Hovey, Director of Risk Services |  |
| Matt Jackson, Claims Manager |  |
| Andrew Justice, Underwriting Analyst |  |
| Tim Kirgan, Marketing Manager |  |
| Emma Kline, Administrative Assistant |  |
| Lisa Mart, Human Resource Specialist |  |
| Jenny McKenzie, Claims Examiner |  |
| Dana Monosmith, Controller |  |
| Erin Mullenix, Research Director |  |
| Robert L. Palmer, General Counsel and Director of Government Affairs |  |
| Ryan Pealer, Network Administrator |  |
| Heather Roberts, Director of Information Services |  |
| Jessica Rutherford, Claims Examiner |  |
| Dean Schade, Safety and Risk Improvement Manager |  |
| Mickey Shields, Director of Membership Services |  |
| Sara Shonrock, Extension Program Specialist |  |
| Scott Smith, Senior Safety and Risk Improvement Adviser |  |
| Daniel Stalder, Government Affairs Outreach Coordinator |  |
| Jessica Vogel, Communications Coordinator |  |
| Katie Wheeler, Business Relations Coordinator |  |