| Shannon Busby, Office Manager |  |
| Brad Chrisman, Loss Control Representative |  |
| Bethany Crile, Communications Coordinator |  |
| Aric J. Cudnohosky, Database Administrator |  |
| Alison R. Deiter, Accountant |  |
| Amanda Eggers, Database Administrative Assistant |  |
| Kim Gannon, Claims Examiner |  |
| Sara Hagan, Claims Examiner |  |
| Jeff Hovey, Director of Risk Services |  |
| Matt Jackson, Claims Manager |  |
| Andrew Justice, Underwriting Analyst |  |
| Cindy R. Kendall, Extension Program Specialist |  |
| Tim Kirgan, Marketing Manager |  |
| Lisa Mart, Human Resource Specialist |  |
| Jenny McKenzie, Claims Examiner |  |
| Dana Monosmith, Controller |  |
| Ed Morrison, Loss Control Representative |  |
| Erin Mullenix, Research Director |  |
| Robert L. Palmer, General Counsel and Director of Government Affairs |  |
| Ryan Pealer, Network Administrator |  |
| Emma Ridnouer, Administrative Assistant |  |
| Heather Roberts, Director of Information Services |  |
| Dean Schade, Loss Control Manager |  |
| Mickey Shields, Assistant Director of Membership Service |  |
| Scott Smith, Loss Control Representative |  |
| Mark Tomb, Director of Membership Services |  |
| Katie Wheeler, Business Relations Coordinator |  |
| Chuck Williams, Senior Claims Examiner |  |
| Tiffani Williamson, Accounting Assistant |  |